The Most Critical Decision: Who do we work with and how do we start?

most critical decision

Perhaps the most critical point of time in an ediscovery matter is when the attorneys and litigation teams learn ediscovery will play a significant role in the case. Whether the red flag comes from a client’s dust-coated legacy email system, or from a haystack of Electronically Stored Information (ESI), three basic paths lie ahead: team up with a software or service provider, start identification and collection using in-firm or in-house resources, or just sit and think for a second.

For most cases and teams, the first two options are often (and should be) foreclosed due to a lack of knowledge about ediscovery, technology, vendor pricing, or the case at hand. Instead, they opt for choice three, until they know enough to make a well-informed decision.

While this may seem perfectly ordinary, when you revisit this ediscovery purgatory every single case, it also becomes painstakingly inefficient.[1] One way around this “hurry-up and wait” game is to plan ahead – invest in technology and people that are “at the ready” should ediscovery ensure. To learn more, visit ediscovery.com to see how you can address these massive inefficiencies and transform your ediscovery practices from an art to a science.



[1] Kroll Ontrack surveyed its Advisory Board members in 2013 and found that these companies were dealing with a crushing load of 46 new ediscovery projects each year. Because many chose a technology approach on a case-by-case basis for each project, the companies spent 460 hours a year simply determining who to work with and what approach to take.

Leveraging her deep engineering expertise and knowledge of emerging ediscovery technologies, Jennifer provides in-depth analysis of industry technologies and helps drive the strategy, market requirements, positioning and launch of Kroll Ontrack software tools. She is instrumental in the creation and facilitation of processes, documentation and standardization to ensure that Kroll Ontrack solutions are delivered with efficiency and meet market needs.

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